DUTIES AND RESPONSIBILITIES

Internal Communication

• Manage and disseminate internal communication messages across all internal communication platforms.
• Ensure internal communication messages are consistent with external communication messages.
• Manage internal communication’s responses to crisis situations which may affect the CGE’s reputation.
• Manage and enhance internal communication platforms and initiatives for the benefit of CGE employees.

Strategic Responsibilities

• Develop and lead implementation of the media and communication strategy of the CGE.
• Plan impact communication projects and initiatives to educate the public about CGE’s mandate and programmes.
• Provide reporting and advisory guidance to CGE’s management and leadership on communication matters.
• Provide communication support to CGE’s line functions and programmes.

External Communication

• Initiate, lead and co-ordinate all external communication campaigns and events.
• Manage communication stakeholders and identify public communication opportunities.
• Promote and protect the public image of the CGE through effective corporate identity guidelines.
• Lead and provide guidance to manage crisis communications.
• Ensure effective media monitoring and analyse trends.
• Identify and arrange media and communication partnerships on behalf of the CGE.
• Manage CGE’s social media platforms, website and the newsletter.
• Edit and proof-read all corporate reports, strategic publications such as the annual report and others.
• Manage production of CGE publications from content development phase to publishing, including editing, design and layout.
• Provide guidance and participate in the creation of radio and television initiatives and campaigns.

Departmental management

• Oversee the personnel involved in communication as well as service providers.
• Administer the budget allocated for communications and the processes related to procurement.
• Evaluate performance in relation to communication goals and key performance indicators (KPIs).
• Evaluate risk management in line with organisational internal controls.
• Effective team management skills.
• Report writing skills.
• Innovation and creativity.