Complaints

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Complaints

Note on Information Security

The Commission can not guarantee the security of any electronic exchange of information. If you are concerned about providing your complaint by email or using the online complaint form, you can download the complaint form and post your complaint to the Commission For Gender Equality at the address listed above.

Note on Information Security

The Commission will send you a letter to acknowledge that we have received your complaint. If you do not receive an acknowledgement of your complaint within seven (7) days, you can send us an email or call us on +27 11 403 7182 After receiving your complaint an Investigation /legal Officer will be allocated to look into your complaint. The officer will contact you to discuss how the matter will proceed.

On what date did the incident happen
Be specific about the Place, Town, Province
****NOTE: in terms of the Commission for Gender Equality’s Complaints Handling Procedures the Commission for Gender Equality may provide this complaint form to the person and / or entity you are lodging a complaint against.

*****NOTE: after receiving your written complaint, the Commission for Gender Equality shall notify you in writing within a period of thirty (30) working days whether your complaint falls within the mandate of the Commission. Should your complaint be rejected, you have the right to appeal the decision by writing to the Commission for Gender Equality within thirty (30) working after receiving the letter rejecting the complaint. All appeals should be addressed to the Head of the Legal Department fax : 011 403 7188 or Postal Box : P O Box 32175, Braamfontein, 201
Click or drag a file to this area to upload.
Remember:

• To attach a copy of your ID, birth certificate, passport or proof of the registration number of an association, organisation or organ of state, if available.
• To attach any copies of documents which can assist in this matter.

NOTE: By filling in your information and sending it, you undertake and give consent for Commission for Gender Equality to use the information provided by you for the intended purposes and for those purposes only. You have the right to opt out at any time and have the right to contact the designated Information Officer in terms of the POPI Act, should you require any further information.