Complaints

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Complaints

There are a number of ways that you can lodge your complaint with
the Commission For Gender Equality.

Complain by post
Hard copy complaint form
Online complaint form
By email

A complaint can be made in any language.
Follow the link for information about making a complaint in other languages.
We can also help you write out your complaint if you need assistance.

Your complaint should include the following information.

your name, address and telephone number
who you are complaining about and their contact details
what happened to you, when it happened and who was involved
what law you think has been breached and how
whether you have made a complaint anywhere else and, if so, what happened

Lodge Complaints

0800 007 709

Report Fraud

0800 204 968

Complain Methods

You can make a complaint in a prefered method below

Complain by Post

Hard Copy Form

Online Form

Complain by Email

Note on Information Security

The Commission can not guarantee the security of any electronic exchange of information. If you are concerned about providing your complaint by email or using the online complaint form, you can download the complaint form and post your complaint to the Commission For Gender Equality at the address listed above.

Note on Information Security

The Commission will send you a letter to acknowledge that we have received your complaint. If you do not receive an acknowledgement of your complaint within seven (7) days, you can send us an email or call us on +27 11 403 7182 After receiving your complaint an Investigation /legal Officer will be allocated to look into your complaint. The officer will contact you to discuss how the matter will proceed.

Johannesburg (Head Office) P O Box 32175 Braamfontein, 2017 Tel : +27 11 403 7182	Gauteng Province Tel: +27 12 341 6090
Eastern Cape Province P O Box 348 East London, 5200 Tel : +27 43 722 3489	Free State Province P O Box 3082 Bloemfontein, 9300 Tel: +27 51 430 9348
KwaZulu Natal Province P O Box 208 Durban, 4000 Tel : +27 31 305 2105	Limpopo Province P O Box 55796 Polokwane, 0700 Tel : +27 15 291 3070
Mpumalanga Province P O Box 1163 Nelspruit, 1200 Tel : +27 13 755 2428	Northern Cape Province P O Box 427 Kimberley, 8301 Tel : +27 53 832 0477
North West Province P O Box 115 Montshiwa, 2737 Tel : +27 18 381 1505	Western Cape Province P O Box 1774 Cape Town, 8001 Tel : +27 21 426 4080

Complaints

Lodge Complaints

Report Fraud

Complain Methods

Head Office:

Telephone

Fraud Line

Opening Hours:

Important Links

Quick Links

Tweets from @CGE_ZA

Complain in Writting

Put your complaint in writing, along with relevant documents, and post to:

You must include your Name, address and, if possible, a phone number so we can contact you. We can not accept your complaint unless you include your name and address.

Legal Departments

Hard copy complaint form

The complaint form gives you an idea of the information you should include. Download the complaint form, fill it in and send it to your nearest office address, found on the form.

You must include your Name, address and, if possible, a phone number so we can contact you. We can not accept your complaint unless you include your name and address.

Online Complaints Form

Please fill in the form below

Online Complaints by Email

Please fill in your details