Complaints

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Complaints

There are a number of ways that you can lodge your complaint with
the Commission For Gender Equality.

  1.  Complain by post
  2. Hard copy complaint form
  3.  Online complaint form
  4.  By email

A complaint can be made in any language.
Follow the link for information about making a complaint in other languages.
We can also help you write out your complaint if you need assistance.

Your complaint should include the following information.

Lodge Complaints

Report Fraud

Complain Methods

You can make a complaint in a prefered method below

Complain by Post

Hard Copy Form

Online Form

Complain by Email

Note on Information Security

The Commission can not guarantee the security of any electronic exchange of information. If you are concerned about providing your complaint by email or using the online complaint form, you can download the complaint form and post your complaint to the Commission For Gender Equality at the address listed above.

Note on Information Security

The Commission will send you a letter to acknowledge that we have received your complaint. If you do not receive an acknowledgement of your complaint within seven (7) days, you can send us an email or call us on +27 11 403 7182 After receiving your complaint an Investigation /legal Officer will be allocated to look into your complaint. The officer will contact you to discuss how the matter will proceed.

Complain in Writting

Put your complaint in writing, along with relevant documents, and post to:

You must include your Name, address and, if possible, a phone number so we can contact you. We can not accept your complaint unless you include your name and address.

Legal Departments

Johannesburg (Head Office)
P O Box 32175
Braamfontein, 2017
Tel : +27 11 403 7182
Gauteng Province
Tel: +27 12 341 6090
Eastern Cape Province
P O Box 348
East London, 5200
Tel : +27 43 722 3489
Free State Province
P O Box 3082
Bloemfontein, 9300
Tel: +27 51 430 9348
KwaZulu Natal Province
P O Box 208 Durban, 4000
Tel : +27 31 305 2105
Limpopo Province
P O Box 55796 Polokwane, 0700
Tel : +27 15 291 3070
Mpumalanga Province
P O Box 1163 Nelspruit, 1200
Tel : +27 13 755 2428
Northern Cape Province
P O Box 427 Kimberley, 8301
Tel : +27 53 832 0477
North West Province
P O Box 115 Montshiwa, 2737
Tel : +27 18 381 1505
Western Cape Province
P O Box 1774 Cape Town, 8001
Tel : +27 21 426 4080

Hard copy complaint form

The complaint form gives you an idea of the information you should include. Download the complaint form, fill it in and send it to your nearest office address, found on the form.

You must include your Name, address and, if possible, a phone number so we can contact you. We can not accept your complaint unless you include your name and address.

Online Complaints Form

Please fill in the form below

Online Complaints by Email

Please fill in your details